» FIPS-201 Fingerprint Readers
» FIPS-201 Contact Smart Card Readers
» FIPS-201 Contact Smart Card &
Fingerprint Combination Readers
» See All
Zvetco LLC. ("Zvetco") warrants this computer hardware product ("Product") against defects in materials or workmanship for the time periods and subject to the terms and conditions set forth below. In the event of a defect, these are your exclusive remedies.
Labor: For a period of twelve (12) calendar months from the original date of purchase, Zvetco will repair defects in the Product at no charge. After the applicable period you must pay for all labor charges.
Parts: For a period of twelve (12) calendar months from the original date of purchase from a Zvetco authorized dealer, Zvetco will supply, at no charge, new or rebuilt, at Zvetco's option, replacement parts in exchange for parts. Any replacement parts will be warranted for the remainder of the original warranty period or ninety (90) calendar days from installation by Zvetco's authorized personal computer service facility, whichever is longer. All parts replaced under this Limited Warranty will become the property of Zvetco.
This product may have possibility (of less than 0.1% according to our measurements) of granting access to persons other than those who have registered their fingerprints. In no event shall Zvetco or our representatives be liable for any incidental, consequential, or special loss arising from granting an access to persons from other than those who have registered their fingerprints. In no event shall our corporation or our representatives be liable for any incidental, consequential or special loss arising from any use, defect, malfunction, or fault of this product.
When sending the fingerprint data via communication line or storing such data in a computer, sufficient security control is required to avoid abuse of the data.
This Limited Warranty covers only the hardware components packaged with the Product. It does not cover technical assistance for hardware or software usage and it does not cover any software products whether or not contained in the Product; any such software is provided "AS IS" unless expressly provided for in any enclosed software Limited Warranty. Please refer to End User License Agreements included with the Product for your rights and obligations with respect to the software.
There may be a parts exchange program for this product. Proof of purchase in the form of a bill of sale (which is evidence that the Product is within the warranty period) may be required to obtain warranty service.
In addition, if replacement parts are required and you wish to receive the most expedient service available, you will be required to provide Zvetco with a credit card authorization to bill your credit card in the event that you fail to return the original parts to the address we provide. The credit card will only be charged for Zvetco's list price for the part if the part has not been returned within thirty days.
This Limited Warranty does not cover any consumable items supplied with this Product; cosmetic damages; damage or loss of any software programs, data or removable storage media or damage due to (1) acts of God, accident, misuse, abuse, negligence, commercial use or modifications of this Product; (2) improper operation or maintenance of this product; (3) connection to improper voltage supply; (4) attempted repair by any party other than a Zvetco authorized personal computer service facility; (5) tampering with internal components; or (6) direct damage to the fingerprint sensor. This Limited Warranty is valid only in country of purchase, either the United States of America or Canada.
This Limited Warranty is invalid if the factory applied serial number has been altered or removed from the product.
Repair or replacement of parts or hardware as provided under this Limited Warranty is the exclusive remedy of the consumer. ZVETCO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY RELATED TO THIS PRODUCT. SUCH DAMAGES INCLUDE BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, DOWN TIME AND PURCHASER'S TIME. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Technical Support: For a limited time technical support may be provided free of charge under this Limited Warranty, Zvetco has established a telephone number for technical support. Prior to placing your call, please have available the model and serial number of your Product, date of purchase, a list of all options installed in your Product and a detailed description of the problem. For Product information, service assistance, resolution of a service problem, or technical assistance, call: (407) 681-0112.